Conflict Management
How ASK SCHELLIE CONSULTING CAN HELP
Ask Schellie Consulting, LLC, founded by Schellie Fanfan, a Licensed Mental Health Counselor and Emotional Intelligence Expert, specializes in comprehensive conflict management solutions for organizations.
Drawing on nearly 25 years of experience in mental health, the team at Ask Schellie Consulting helps individuals and organizations improve performance and productivity. Their expertise in emotional intelligence is central to their approach to conflict management. With over two decades of experience as premier conflict management strategists, Ask Schellie Consulting provides corporations with an unmatched blueprint for organizational health and leadership excellence. Through their signature, data-backed formula—The 7 Cs—the firm empowers leaders to transform workplace culture by shifting from reactive crisis management to proactive prevention. Their methodology has consistently delivered statistically significant decreases in employee complaints, HR investigations, and staff turnover. Known for an interactive and high-energy approach, Ask Schellie Consulting bridges the gap between complex theory and practical application, making them a heavily sought-after partner for firms committed to building resilient, high-performing teams.
Here's how Ask Schellie Consulting can help:
Corporate Training: The team provides practical and effective conflict management training to corporations and business leaders. This training equips teams with the "psychological secret sauce" to manage and prevent conflicts, ultimately leading to a more harmonious and productive work environment.
Leadership Development: They work with leaders to develop their skills in managing disputes and fostering positive team dynamics.
Emotional Intelligence Expertise: Ask Schellie Consulting leverages deep expertise in emotional intelligence to help individuals and teams better understand the underlying emotional drivers of conflict. This allows for more empathetic and effective resolutions.
Led by Schellie Fanfan, referred to as "America's Emotional Intelligence Expert," Ask Schellie Consulting's work is focused on empowering individuals to achieve "Total Life Prosperity." Their approach to conflict management is rooted in the belief that by applying proven principles, anyone can overcome obstacles and achieve their goals.
Conflict management is the process of handling disputes and disagreements in a way that minimizes negative outcomes and maximizes positive results. The goal is to not simply end the conflict, but to resolve it in a way that is fair, efficient, and improves relationships and understanding between the conflicting parties.
Effective conflict management involves a variety of skills and strategies, including:
Communication: Actively listening to all perspectives and clearly articulating one's own.
Negotiation: Finding a middle ground or a mutually agreeable solution.
Problem-solving: Identifying the root cause of the conflict and brainstorming creative solutions.
Emotional Intelligence: Understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others.
There are 8 primary ways individuals manage conflict. Ask Schellie Consulting identifies them as Conflict Personality Types.
The Firecracker: aggressive, candid, speaks without a filter
The Roadrunner: avoidant, shuts down, hides, finds all perceived conflict as unsafe
The Doormat: passive in conflict, finds no value in what they have to say
The Quiet Storm: lovable, social, patient and even keel until explosively triggered
The People Pleaser: their only goal in conflict is to remain liked and validated by others
The Passive Aggressive: indirectly expresses negative feelings through sarcasm, procrastination, or subtle sabotage
The Assertive: effective communicator, active listener, gifted with solutions, often lacks empathy and patience
The Combination Platter: combines approach to conflict based on the environment they are in
Allow your team members to take an assessment to identify their conflict personality type while learning effective ways to deal with and manage each one!